Privacy Policy

At Trend Motors, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, and postal address.
• Vehicle enquiries: Details of vehicles you are interested in, trade-in information, and finance enquiry data.
• Finance information: Income, employment details, and credit information when you apply for finance.
• Website usage data: IP address, browser type, pages visited, and referring URLs (collected via cookies).

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide customer service.
• Process finance applications and trade-in valuations.
• Send you information about vehicles or services you have requested.
• Improve our website and services.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Finance providers: If you apply for vehicle finance, your information will be shared with our finance partners.
• Service providers: Companies that assist us in operating our website or conducting our business.
• Legal requirements: If required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect the functionality of our website.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Access and Correction

Under the New Zealand Privacy Act 2020, you have the right to access and correct your personal information. To make a request, please contact us using the details below.

7. Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: Available on our contact page
• Website: Contact Us page

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.